INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We take great care to ensure that the products displayed on our website accurately represent what you’ll receive. However, please keep in mind that minor variations in color or detailing may occur due to factors like lighting and screen resolution.

Rest assured, your satisfaction is our top priority, and we strive to deliver the highest quality products to every customer.

Where can I view my sales receipt?

You can easily view your sales receipt by logging into your account on our website and accessing your order history. From there, you’ll be able to find and download your sales receipt for any past purchases. If you have any trouble locating your receipt or need further assistance, please don’t hesitate to contact our customer support team, and we’ll be happy to help!

How can I return an item?

Returning an item is hassle-free with TrendyRobe! Simply follow these easy steps:

  1. Log in to your account on our website and navigate to your order history.
  2. Select the order containing the item you wish to return.
  3. Follow the prompts to initiate the return process, indicating the reason for the return.
  4. Once your return request is approved, you’ll receive instructions on how to package and ship the item back to us.
Will you restock items indicated as “out of stock?”

At TrendyRobe, we’re constantly striving to meet the demands of our valued customers. While we cannot guarantee restocking for every item marked as “out of stock,” we do regularly review our inventory and popular demand to assess opportunities for restocking.

Where can I ship my order?

We offer shipping to a wide range of locations worldwide. During the checkout process on our website, you’ll be prompted to enter your shipping address. Simply provide the destination where you’d like your order to be delivered, and we’ll ensure it reaches you promptly and securely. If you have any specific questions about shipping to a particular region or country, please don’t hesitate to reach out to our customer support team for assistance. We’re here to help make your shopping experience as smooth and convenient as possible.

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